Terms of Service

Teamix is operated by Lukáš Vít, a self-employed individual registered in the Czech Republic, ID No. (IČO) 14219298, registered office at Minartice 11, 257 53 Vrchotovy Janovice, Czech Republic ("we", "us", the "Provider"). Contact: info@teamix.cz. By accessing or using Teamix (our website and mobile apps), you agree to these Terms of Service. If you do not agree, do not use the service. These Terms apply to everyone who uses Teamix, including visitors, registered users, coaches, and club administrators. You must be at least 15 years old to create an account. If you are below the age at which you can consent to data processing in your country (15 in the Czech Republic, 16 in Slovakia), you may only use Teamix with the consent of a parent or legal guardian.

Teamix helps sports clubs and teams coordinate in one place. Depending on how you use the app and your club's plan, features may include: • Clubs and teams with memberships and roles • Events (trainings, matches, tournaments) and attendance tracking • Team and club chats, including threads linked to events • Board posts, polls, comments, and optional file attachments • Notifications and reminders • Profile information, photos, and optional details you choose to add The service is provided "as is". We do not guarantee uninterrupted or error-free operation.

You need an account for most features. You can sign in with a one-time email code, with Google, or with Apple. When you register, you agree to: • Provide accurate information and keep it up to date • Protect your sign-in method (e.g. access to your email, Google, or Apple account) and not share your session with others • Notify us promptly of any unauthorized use of your account • Not create accounts for abusive or deceptive purposes We may suspend or close accounts that violate these Terms or put the service or other users at risk.

You agree not to: • Use Teamix for anything unlawful or fraudulent • Infringe others’ rights (including intellectual property and privacy) • Upload malware, scrape or overload our systems without permission, or attempt unauthorized access • Harass, threaten, or abuse other users or send spam • Misrepresent your identity or affiliation If you add other people (including children) to a club or team — for example on a roster or attendance list — you confirm you are entitled to share their data with us and, in the case of children, that you have the permission of a parent or guardian. Serious or repeated violations may result in immediate suspension or termination of your access.

The Teamix name, software, design, and branding are owned by the Provider or its licensors. You receive a limited, revocable right to use the service in line with these Terms. Content you upload (photos, documents, text, messages) remains yours. You grant the Provider a non-exclusive license to host, display, and process that content as needed to run the service (including showing it to other members of your clubs and teams).

Teamix offers a free plan and paid club subscriptions (Plus, Pro, and Max). A subscription is attached to a single club: it unlocks features for that club and all its members. Only the club Owner can purchase, change, or cancel the club's subscription; the Owner enters into the subscription contract with us as a consumer. Prices and plan features are those displayed on our pricing page and at checkout at the time of purchase. The Provider is not a VAT payer — displayed prices are final and no VAT is added. We may change prices; for existing subscriptions, a price change takes effect no earlier than the next billing period, and we will notify the Owner in advance. Subscriptions renew automatically, monthly or yearly according to the billing period you choose, until cancelled. On the web, payments are processed by Stripe. In the mobile apps, purchases are made through Apple App Store or Google Play and are also governed by the store's own terms; management and cancellation of store purchases happens in your store account settings. If a renewal payment fails and is not resolved, the club returns to the free plan; club data is not deleted, but features above the free plan become unavailable.

Eligible club Owners can activate a one-time 14-day free trial of the Max plan. No payment card is required and the trial does not convert into a paid subscription automatically — nothing is charged when it ends. The trial can be used once per person (across all clubs they own). After the trial ends, the club is assigned a plan based on the features actually in use, and any features above the club's plan become unavailable until a subscription is purchased.

You can cancel a subscription at any time. Cancellation takes effect at the end of the paid billing period: the club keeps its paid features until then, and no further payments are taken. You can also undo a cancellation before the period ends. Withdrawal (web purchases): as a consumer you have the right to withdraw from the contract within 14 days of purchase without giving a reason. Because the service starts immediately upon purchase, upon withdrawal we refund the proportional part of the price for the unused period. To withdraw, email us at info@teamix.cz within the 14-day period. After the 14-day window, payments for the current billing period — including yearly plans — are non-refundable; the discounted yearly price reflects the annual commitment. Purchases made through Apple App Store or Google Play: refund requests are handled by the store under its own rules — we are unable to issue refunds for store purchases ourselves.

We may suspend or end your access if you breach these Terms, if we must comply with law, or to protect the service or other users. We may also close long-inactive accounts after notice where reasonable. If we terminate your access for breach, you are not entitled to a refund for the current billing period. If we discontinue the service or a paid feature permanently, we will refund the proportional part of any prepaid subscription for the unused period. You may stop using Teamix at any time. After termination, we handle your data as described in our Privacy Policy and applicable law.

Teamix is provided "as is" without warranties of any kind, to the extent allowed by law. We are not responsible for: • Downtime, delays, or loss of data • Content posted by users or third parties • Decisions you make based on information in the app (e.g. attendance or scheduling) • Events beyond our reasonable control Nothing in these Terms limits rights that consumers have under mandatory law, including statutory rights relating to defective performance.

To the fullest extent permitted by law, the Provider shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the service. Our total liability for all claims relating to the service in any 12-month period is limited to the amount you paid us for the service in that period (or, if you use only the free plan, to the extent liability can be limited under applicable law). This limitation does not apply where liability cannot be limited by law, such as for damage caused intentionally or to mandatory consumer rights.

If a dispute between you as a consumer and the Provider cannot be resolved directly, you have the right to an out-of-court resolution of the dispute. In the Czech Republic, the competent body is the Czech Trade Inspection Authority (Česká obchodní inspekce, www.coi.cz). Consumers in other EU countries may also contact the out-of-court dispute resolution body competent in their country of residence. We prefer to resolve any issue directly — write to us first at info@teamix.cz.

These Terms are governed by the law of the Czech Republic. If you are a consumer, this choice of law does not deprive you of protections granted by mandatory provisions of the law of your country of residence. These Terms are drawn up in Czech, Slovak, and English. The Czech version is authoritative; the other language versions are translations for convenience.

We may update these Terms from time to time, for example when we add features or change plans. For material changes, we will give you advance notice (by email or an in-app message) at least 14 days before the changes take effect. Continued use after the effective date means you accept the updated Terms. If you do not agree, you may cancel your subscription and stop using Teamix before the changes take effect.

Questions about these Terms: Lukáš Vít Minartice 11, 257 53 Vrchotovy Janovice Czech Republic IČO: 14219298 Email: info@teamix.cz We will respond as soon as we reasonably can.